OSuite Docs

Approval tiers

Decide which actions auto-close, which need a checkpoint, and which must stop for explicit review.

Use this page when

Read this page when you are setting the first review policy for a workspace or tuning an existing approval model.

Tier model

TierExpected closure
Low riskpolicy evaluates and auto-allows
Medium riskapp confirm or lightweight human checkpoint
High riskexplicit reviewer action before closure

Start with these decisions

  • which actions are safe enough to auto-close
  • which actions need a visible checkpoint
  • which actions must never close without explicit review
  • which receipts need to be reusable in buyer review later
  1. Prove one low-risk path and confirm the receipt closes cleanly.
  2. Add one medium-risk path and make sure the checkpoint is visible.
  3. Add one high-risk path and confirm the queue is explicit.
  4. Expand only after those three paths are understandable.

What success looks like

A good tier model leaves you with a usable low-risk path on day one and a clearly explained queue for higher-risk work.

Common mistakes

  • everything auto-closes, so the model is too permissive
  • everything queues, so day-one usage becomes unusable
  • the receipt never explains which tier drove the decision

Next pages

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